About the Company & Culture:
Our client is a well-known business who provide services within the logistics sector. Supporting customers and clients across a range of industries. They are a dynamic business committed to delivering exceptional service.
About the role:
We are seeking Customer Service Specialist’s to join the business on a temporary project for 2 months.
As a Customer Service Specialist, you will play a crucial role in ensuring a smooth onboarding experience for their business clients
Responsibilities Include:
- Assisting the onboarding of customers via phone & email
- Providing accurate information and support to resolve customer inquiries.
- Following established protocols and procedures to ensure consistency and quality.
- Problem-solve and provide feedback when needed
- Liaise with internal teams as required
Start Date: As this is a temporary role ideal candidates will be available immediately or on short notice.
Days/ Hours: Monday – Friday 8:30am – 5ppm (40 hours per week)
About You:
The ideal candidates will have experience in a similar position and confidence with communication. As well as:
- Proven experience in a similar client service role.
- Excellent communication skills, both written and verbal.
- Exceptional interpersonal skills with a friendly and professional demeanour.
- Ability to manage multiple tasks and follow processes effectively
- Ability to work effectively in a fast-paced, office-based environment.
Benefits:
- Great location – East Tamaki
- Competitive hourly rate + 8% Holiday pay
- Work with Madison recruitment and get yourself across other opportunities like this!
- Start work ASAP
This role will not be around for long, so if you want to join a company that is really going places then APPLY today. Contact Sangeeta on 09 271 1152 for more information.
