- Competitive hourly rate, 50 hours per week, with opportunity for overtime at 1.25 of your regular rate!
- Opportunity for former tradesperson to transition into an office-based role while remaining in the industry
- Join a growing organisation within a fantastic tight knit team, pathway to leadership roles for the right candidate
About the role:
Reporting to the Branch Manager, the Transport and Logistic’s Co-ordinator is responsible for ensuring customers receive a high degree of customer service via an efficient and well organised transport division. Day to day, in a dynamic fast paced environment, the Transport and Logistic’s Co-ordinator will be the first point of contact with our client’s team of Customer Service Officers to provide and co-ordinate delivery schedules to ensure the maximisation of their transport capacity and meet customer expectations. As a secondary part of the role, the Transport and Logistic’s Co-ordinator will support the Customer Service Officers to liaise with customers’ managing inbound and outbound calls providing timely advice and solutions to meet their hire equipment needs. This is a dynamic and fast paced role.
About the company:
Our client specialises in heavy equipment hire and engineering for the civil and construction sectors throughout NZ. Our client has a strong team culture centred around their company values, People, Safety, Respect, Communication, and Improvement. Their team works collaboratively in a fun, down to earth environment where they are driven by providing their customers with excellent service to support their needs.
Day to day you will:
- Provide exceptional customer service and sales support, proactively identifying and promoting hire rental services
- Offer technical solutions and recommend the best products for customer inquiries
- Apply hire and sales pricing for existing and new customers while maintaining accurate customer accounts and records
- Respond to and resolve inquiries promptly and courteously
- Submit accurate correspondence and assist with general hire and sales duties
- Foster a positive team environment and contribute to a safe, productive work culture
- Complete all tasks to a high standard in line with company values and adhere to health and safety policies
- Assist with yard duties as needed
To be successful in this role you will need:
- Come from an engineering, mechanical, excavator or hydraulic background
- 2+ years experience in a similar role
- Strong written and verbal communication skills
- Well-spoken with excellent active listening skills
- Motivated, outgoing and compassionate personality
- Strong stakeholder management skills with the ability to interact with both internal and external customers
- Must have full driver’s license
- Class 2/4 license, gantry crane ticket and forklift license advantageous
If you are ready to take the next step in your career, jump off the tools and move into an office-based role, then APPLY today. Contact Sofia for a confidential discussion on 09 271 1152 or follow the apply now prompts to submit your resume.
Reference: 141561
