About the Role:
We’re looking for a Contracts Administrator to manage major customer contracts, coordinate technical responses, and ensure all contractual commitments are delivered smoothly. You’ll oversee workflow, scheduling, reporting, and client communication to support efficient service delivery.
Responsibilities

• Build and maintain key relationships with a portfolio of existing clients
• Handle incoming office enquiries
• Manage a high volume of work orders across multiple accounts via phone and website
• Log jobs accurately in internal and client systems
• Organise site access and coordinate job flow, ensuring technicians are fully resourced
• Liaise with the sales team to support current and future opportunities
• Lead monthly meetings with facilities managers for contracted clients

About You:

• 3–4 years’ experience in administration or customer service
• Strong understanding of systems and processes
• Excellent communication and organisational skills
• Adaptable, proactive, and solutions‑driven
• A team player with strong attention to detail
• Experience with work order systems or facilities management is an advantage

What’s on Offer:

• Permanent role with an excellent salary 
• Opportunities for career progression within the wider group
• Onsite parking available
• A work environment that supports continuous process improvement
• Based in the Wiri office, Monday to Friday

This is a fantastic opportunity to join a supportive team working with major clients, offering genuine scope to grow and develop your skills in a collaborative setting. Please send us your CV and cover letter today!