Loan Administrator – Financial Services
Location: Hamilton, New Zealand
About the Business
They are a well-established, NZ-owned non-bank lender, proudly supporting Kiwis with mortgage finance solutions. Based in Hamilton, they pride ourselves on delivering exceptional customer service while maintaining a friendly, family-like team environment. Due to continued growth, they are looking for a dedicated Loan Administrator to join our close-knit administration team, reporting to the Office Manager.
About the Role
As a Loan Administrator, you will play a key part in ensuring smooth and efficient loan processing and customer management. Your responsibilities will include:
- Preparing loan documents and submitting them for approval
- Managing loan settlements and overseeing file management through to loan drawdown
- Handling day-to-day customer enquiries
- Loading and maintaining accurate customer records
- Building strong relationships with internal and external stakeholders
- Providing support across the back-office function to ensure smooth daily operations
About You
We are looking for someone who is organised, detail-focused, and enjoys working as part of a collaborative team. Ideally, you will bring:
- Previous administrative experience within a financial services environment
- Strong attention to detail and excellent multitasking skills
- Knowledge of relevant mortgage and financial legislation (preferred but not essential)
- Strong computer skills and a customer-first attitude
- Excellent communication skills, both written and verbal
- A positive, friendly, and proactive approach to work
Additional Information
Applicants must have New Zealand residency or a valid New Zealand work permit.
Salary will be based on experience.
How to Apply
If you’re ready to join a supportive team and make your mark within a growing financial services company, get in touch. Please submit your CV and cover letter today!
