About the Role:
We are seeking a highly skilled and experienced Claims Officer to join our client’s collaborative team for a temporary contract. Based in the Christchurch CBD, this role offers the opportunity to work in a fast-paced and supportive environment within the insurance industry.
The successful candidate will have a strong background in claims handling, with a focus on delivering exceptional service to clients while ensuring accurate and efficient claim assessments.
Key Responsibilities:
- Manage and process claims from start to finish, ensuring timely and accurate decisions
- Liaise with all parties involved to gather necessary information and provide clear communication throughout the claims process
- Assess claims to determine coverage and liability based on policy terms and conditions
- Provide expert advice and support to clients regarding their claims and policy entitlements
- Investigate and analyse claims to ensure compliance with industry standards, legal requirements, and company policies
- Work closely with the underwriting and customer service teams to ensure smooth claims operations
- Maintain accurate records of claims, communications, and any actions taken in our internal system
About You:
- Proven experience in a claims handling role within the insurance industry
- Strong knowledge of claims processes, policy terms, and relevant legislation
- Exceptional attention to detail with the ability to assess and process complex claims
- Excellent communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders
- Strong problem-solving abilities and a proactive approach to resolving issues
- Ability to work under pressure and meet deadlines
What’s On Offer:
- A competitive base salary
- A collaborative and inclusive work environment
- Opportunities for professional development and growth
- Convenient Christchurch CBD location
If you’re an experienced Claims Officer with a passion for providing exceptional service and want to make an impact in the insurance industry, we’d love to hear from you. Apply today!
To Apply:
Does this sound like you? Apply today!
Applications will be reviewed as they are received, so apply quickly.
For any queries, please email Hannah at hannah.williams@madison.co.nz
