Madison Recruitment is partnering with a large, complex organisation delivering critical frontline services. We are seeking a highly organised Coordinator to take ownership of daily rostering and play a key role in keeping operations running smoothly.

About the role
This is a fast-moving, high-impact position where no two days are the same. You will sit at the centre of operations, ensuring rosters are accurate, gaps are filled quickly, and stakeholders are kept informed.

What you will be doing

• Managing and maintaining daily rosters across a busy operational environment
• Proactively identifying gaps and securing cover at short notice
• Coordinating leave and ensuring appropriate backfill is in place
• Planning ahead for vacancies and mitigating risk before issues arise
• Acting as the go-to contact for rostering and workforce queries
• Building strong relationships with operational leaders and support teams
• Communicating changes, risks, and updates clearly and confidently
• Keeping systems and records accurate and up to date

What you will bring

• Experience in rostering, scheduling, or complex coordination
• Strong organisational skills with excellent attention to detail
• Ability to prioritise and problem-solve in a fast-paced environment
• Confidence working with a wide range of stakeholders
• Clear and professional communication skills
• Resilience and a practical, solutions-focused mindset
• Solid systems capability across Microsoft Office and databases

Why this role

• Genuine opportunity to make a difference in a critical service environment
• Varied, fast-paced work that will keep you engaged
• Supportive, team-focused culture
• North Shore location 

If you are someone who enjoys being at the centre of operations and takes pride in keeping things running seamlessly, this is a role where you can truly add value.