About the Company
Our client is a well-established New Zealand technology business at the forefront of smart automation solutions. With a reputation built on innovation, quality, and exceptional customer service, they design and deliver integrated technology systems that enhance the way people live and work.
Specialising in intelligent automation, audio-visual technology, connectivity, and smart building solutions, they partner with a wide range of clients across residential, commercial, and bespoke projects. Their solutions are tailored, future-focused, and designed to create seamless user experiences through cutting-edge technology.
Known for their collaborative culture and commitment to excellence, this organisation offers the opportunity to work alongside highly skilled professionals on exciting and technically diverse projects. As they continue to grow, they are seeking passionate individuals who enjoy solving problems, embracing innovation, and delivering outstanding outcomes for clients. Are you highly organised and thrive in a fast-paced environment? Join a dynamic team where your coordination skills will keep service operations running smoothly and clients satisfied.
About the Role
We’re looking for a Scheduling Coordinator to oversee service delivery. This permanent position involves managing technician schedules, client bookings, and service systems, all while ensuring effective communication between clients, technicians, project managers, and internal teams.
This role is based in Ponsonby; it’s a full-time position, Monday to Friday and has parking onsite.
Responsibilities
- Manage service bookings and support calls
- Coordinate technician schedules and travel arrangements
- Communicate with clients, technicians, and project teams
- Maintain accurate records in CRM and job management systems
- Support service invoicing and reporting
- Assist with stocktaking and resource planning
About You
- Highly organised with great time management skills
- Clear and confident communicator
- Able to prioritise in a busy environment
- Detail-oriented with strong follow-through
- Solutions-focused and proactive
- Comfortable working independently and in a team
What’s on Offer
- Competitive salary package
- Opportunity to join a supportive, forward-thinking company
- Work in a collaborative team environment
- Ongoing professional development
- Chance to make a real impact in service operations
This is an exciting opportunity to bring your coordination expertise into a vibrant workplace that values efficiency, teamwork, and customer satisfaction. Please send us your cover letter and resume today!
